Holbrook Surgery

Please Help Us Help You This Holiday Season

As we move into the summer holiday period, we are seeing an increasing number of requests for appointments, prescriptions and fit notes that are marked as urgent because patients are due to go on holiday.

While we understand how important holidays are, we are unable to prioritise requests based on travel plans.

All appointment requests are clinically triaged by our healthcare team according to your symptoms and medical need. Similarly, prescriptions and fit notes are processed according to clinical priority and safe prescribing timescales.

We kindly ask that you:

• Order repeat prescriptions at least 7 working days before you need them, especially before travelling.
• Arrange routine appointments well in advance if you know you will need one before your holiday.
• Request fit notes in good time where possible.
• Avoid marking routine requests as urgent because of upcoming travel.

Our team works extremely hard to provide safe care for all patients. Planning ahead wherever possible helps us keep urgent appointments available for those who need them most and reduces unnecessary pressure on an already very busy practice.

Thank you for your understanding, support and cooperation. By planning ahead, you are helping us to provide the best possible care for everyone.