Do It Online


We are currently testing the new NHS APP which you can use to manage your appointments, repeat prescriptions and see your health record including test results.  It can only be used if you have registered for online services.  You can also access 111 online, Symptom checker, data opt out and set organ donation preferences.  If you would like to register for online services see below.

The App can be downloaded from the playstore for Android phones or appstore for iphone.

If you experience any technical issues you can refer to this website for help

To register for on-line services

ALL patients aged 15 years and over will be required to attend Holbrook Surgery in person with photo ID (preferably a passport or driving license).

You will then be given a registration form to complete, or alternatively download the relevant form and bring it with you to the surgery.


Children vary in the age at which they are able to make an independent and informed decision about who should have access to their on-line records.  New guidance is regularly being published with varying ages when parental access should be limited.   Unfortunately, at the moment guidance is very inconsistent and suggests limiting access from the age of 11 to 16 years old.

At Holbrook we ask any patients over the age of 15 to register for online service in their own right, but due to this recent guidance we need to consider parental access for 11 – 15 year olds.  We realise that 11 is very young,  therefore we will be routinely asking 13yr olds consent for their parents to access there online services.  We may have to change this age to 11 if the guidance changes.

On-Line application forms

15 + Application for on-line services

13 - 15 Application for on-line services

Under 13 Application for on-line services

We will then process your application and email you with details on how to activate your account; this will include your patient ID and registration token.

Once registered you will then have access to our online appointments and prescription service through the NHS APP.

If you are not using the NHS App use the link below, but we are trying to encourage everyone to use the NHS App.



When booking your appointment please bear in mind the following:

For continuity of care we advise patients to book with their registered GP for all appointments.

Please call 01403 339818 if you need to be seen urgently.

We will be auditing the use of online appointments and access the right to withdraw this service at any point if it is abused.

Our Practice ID is H82640.


The online repeat prescription service allows you to view your current repeat medication list and enables you to order items you require.

Please note if your item does not appear you can add a note at the end of the request form listing the missing item(s).

NOT all medications are on repeat e.g. sleeping tablets, antidepressants etc and will have to be requested by using the following link: prescription order form

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website