PRACTICE STAFF
Practice Manager- Heather Heatley

The practice manager is responsible for the smooth running of the practice and is available by appointment to discuss any suggestions which may help to improve our service to you.
Practice Nurses
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Our Practice Nurses are available by appointment. They can help you with:
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Midwife
A midwife (Carolyn Hay) is attached to the surgery. She provides antenatal care & classes.
The midwife has an early pregnancy clinic & 2 antenatal clinics per week at the surgery. Please make appointments with the receptionist.
District Nurses
The District Nurses are based at Rose Wing, Horsham Hospital. Messages can be left via One-Call on 0845 092 0414.
Community Psychiatric Nurse (CPN)
A CPN is attached to the Surgery. She provides a comprehensive service for adults (age 16 to 65) from the Surgery with mental health problems. All referrals must come from GP's. Contact number for further information 01403-227000 extension 7359 or leave a message through the Surgery.
Health Visitors
The Health Visitors are based at Rose Wing, Horsham Hospital and can be contacted on 01403-227000 extn 7664.
They run the following clinics:
Roffey Children & Family Centre, Godwin Way, RH13 6SQ on Monday 10.00 - 11.30 am.
Holy Trinity Church Hall, Rushams Rd, RH12 2NT on Tuesday 2.00 - 3.30 pm.
Horsham Nursery School, Children & Family Centre, RH13 5UT on Wednesday 10.00 - 11.30 am.
Needles Children & Family Centre, Three Acres, RH12 1RS on Wednesday 2.00 - 3.30 pm.
Holbrook Club, North Heath Lane, RH12 5PJ on Thursday 10.00 - 11.30 am.
No appointments are necessary for these clinics.
They can give help and advice on any child care issue or parenting problems, i.e. sleep and behaviour/potty training/general child development, nutritional advice and minor ailments.
Assessments are offered for all children at 1 year and 2 years by appointment, which will be sent to you.
For first time parents, a visit is arranged at home in the antenatal period and a post natal group is run at Horsham Hospital. We work closely with other local agencies and can be a source of referral if you have specific problems, e.g. children with special needs.
Secretaries
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Our secretary will be able to assist you with any queries regarding correspondence with other agencies.
Reception and Administrative Staff

Dona Stevens- Deputy Practice Manager
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Our team of receptionists will be your link with the medical and nursing staff at the surgery. They will try their best to help you with any queries.
Please ask them for appointments, home visits, advice regarding clinics, repeat prescriptions and for messages for the District Nursing Team. If you are requesting an emergency appointment or home visit, please assist the receptionist by giving brief details to pass on to the doctor.
Primary
Care Trust (PCT)